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FAQ

How long will my candy last? 

Because we never use anything artificial, all of our candies should be treated like other natural, perishable foods, and their freshness depends on many variables. As a general rule, they will do well out of high humidity and temperatures.

Caramels - If you’ll eat your caramels within a week, a low-humidity, room-temperature location will keep them fresh. For any longer, please freeze (or at least refrigerate) them. There, they’ll be good for a couple of months. The more air-tight the container, the better.

Toffee - A cool, dry place will keep your toffee fresh for around two months. While not ideal, you may refrigerate it. Do not freeze.

Nougat - Please keep your nougat in a cool, dry place. The refrigerator will do, but do not freeze.

How long will it take for my candy to ship out?

Never cutting corners means never stocking up with candy that’s sitting around losing its freshness. Every single candy we make is made to fill a specific order or meet a calculable demand. In general, the vast majority of candies will ship out within two days, sometimes even that same afternoon. However, several factors can influence when your candy is shipped out, including: the Holiday rush, weather (high humidity, severe snowstorms), or the variety of your candies and when in the week you ordered them.

I have an allergy/dietary restriction. Which candies are fine for me to eat?

For your convenience and safety, we have tagged and sorted each of our products according to common dietary categories. Each product page also has specific ingredients listed. If there is ever a dispute between packaging and online, online is correct. 

100% of our candy is 

- gluten-free
- non-GMO 
- peanut-free

While we are peanut-free we do use almonds, pecans, and pistachios. There is soy in our chocolate.

If you’d like to simply talk with one of us for even more certainty, don’t hesitate to call, email, or reach out on social media.

I have fillings or other dental work. Can I eat your candy?

Our caramels are completely melt-in-your-mouth, and we receive loads of comments on how friendly they are to teeth. Our toffee, however, is intentionally hard and could pose a problem for those with dental work.

What is this stuff stuck to my nougat?

It’s wafer paper, which is not only intentional, but traditional. It’s completely harmless and meant to be eaten! 

Do you make all your candy?

Yes! We produce all of it ourselves at our shop in Bradford, Vermont.

Do you offer kitchen tours?

Kind of! Our retail store has windows to our kitchen, where you can see us making our candy. This is always visible any time we are open, but due to Health Code, we don’t offer tours with entry.

To maximize freshness, cooking times throughout the week are completely by demand. If you’d like to be certain we’re cooking when you stop by, or would like to make sure we can accommodate a group, just give us a call.

Why the name Red Kite Candy?

The red kite symbolizes our founder Elaine’s treasured childhood memory of flying kites with her late brother, Stan. It evokes a feeling of fun and freedom that we try live by every day.